Difference between revisions of "Customer Service Orientation-DILC"

(New page: DILC has a customer-service orientation that informs its activities. This Orientation means: * UPD constituents, especially the faculty, are DILC's direct "customers" * Every DILC personn...)
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Revision as of 22:48, 27 January 2009

DILC has a customer-service orientation that informs its activities. This Orientation means:

  • UPD constituents, especially the faculty, are DILC's direct "customers"
  • Every DILC personnel strives to understand the needs of its customers while providing efficient service
  • DILC duties are carried out in the best professional manner possible
  • DILC values customer's feedback being essential in the improvement of DILC services